How to Check Your Orders

📦 How to Check Your Orders

Want to review what you’ve ordered for your child? Whether it’s a lunch for next week or a pending payment, here’s how to track everything in one place.

🧭 Step-by-Step Guide

1. Log In to Your Account

• Go to belvedere-cafteria.com
• Click “Login” and enter your registered email and password.

2. Navigate to “My Orders”

• Once logged in, click on the “My Orders” tab in the top menu.
• You’ll see a list of all recent orders placed for your child.

3. View Order Details

• Click on any order to see:
  • ✅ Order number
  • 📅 Date placed
  • 🍽️ Meal items
  • 💵 Total cost
  • 📌 Status (e.g., Pending, Paid, Delivered)

4. Upload Payment Receipt (if needed)

• If your order is marked “Pending Payment,” follow the instructions to complete payment via Telebirr or other methods.
• Upload a screenshot of your payment to confirm.

5. Track Status

• Orders will update automatically once payment is verified.
• You’ll receive notifications for any changes or issues.

🛠️ Need Help?

• 📞 Call: +251 911 316533
• 📧 Email: support@belvedere-cafteria.com
• 💬 Telegram Support Group: Join here